I enjoyed solving problems and helping people achieve great things. I got a lot of scope to achieve this in my role because our software was pretty awesome – but at the end of the day the measure of my success was how many licences I could help to sell. I wanted the measure of my success to be how well I solved the problem.
These were my words. I wrote them in a blog post last year where I introduced the world to DLM Consultants and our mission. Since articulating those words I have never doubted them. They are the reason I took a the leap and it’s been an enormously rewarding journey.
But there will always be times when your principles are put to the test.
Earlier this year DLM Consultants started to officially partner with both Redgate and Octopus Deploy. I wrote about what those partnerships involved here. I also wrote about what those partnerships did not involve.
I’m not looking at my partnerships as a new revenue stream. While there certainly will be some joint marketing opportunities, I have absolutely no interest in taking any cut in any licence sales.
And I believe that.
Earlier this year I had the pleasure of visiting a customer and conducting a DLM Health Check. You can read about it here. During that engagement we created various proof of concept (PoC) technical solutions using different technologies and the customer chose the one they liked best. This kicked off a procurement process for various licence sales. One of DLM Consultants partners, as a result, offered us a rather large sum of money.
I’ll admit, it would have been easy to pocket the cash. No-one would ever have known. I knew in my heart that I had provided the three solutions that I honestly felt were the most appropriate and the customer had made the decision which one they liked best – unanimously. Many other consultants have told me that I’m mad to turn down the money – but for me it does not feel appropriate to accept such kick-backs while at the same time claiming to deliver unbiased advice.
I was up front with the customer about the situation when I presented the three PoCs and I suggested that they nominate a charity.
That’s why DLM Consultants is donating $5,500 charity. They’ll be splitting it evenly between the Kentucky Association of Food Banks and Metro United Way. And we are enormously proud to be in a position to make donations such as this. In fact, Zac, the DLM Consultants guide dog, might be a little jealous.
We don’t have addresses for our followers to send cards so we sponsored a guide dog puppy for you.https://t.co/uISwqwekSg
— DLM Consultants (@DLM_Consultants) December 21, 2016
Although, I’ll be honest, when I told my wife that I’d donated that much money to charity she did find it hard to forgive me.